Event Logs

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In order to maintain a healthy system this page gives you the option to read the Windows Event Logs. These are displayed within the FollowMe Administration tool interface. There a 4 simple steps to retrieve your required event log information:

1.	Choose how many logs per page you wish to view on screen.

2.	Select which event types you want displayed: Information, Warning, Error.

3.	Select a Filter (if required) to narrow your expected result.

4.	Click the Read Event Log button.

Download Event Logs

In the event of requiring external support for your system you may asked to download the event log data for troubleshooting and debugging.

This section enables the download of your event logs in 2 ways:

1.	You can choose to download the whole event log.

2.	You can choose to download only the FollowMe specific event log entries.

When complete this data is held in a proprietary format for use by Ringdale technical support.

Note: Depending on the amount of data in the event log downloading this may take some time, please be patient.